FAQ & Policies
Guest receives 100% if cancellation occurs at least 5 days before arrival. Guest receives 50% if cancellation occurs at least 1 day before arrival. No refunds within 1 day of arrival.
Well-behaved and housetrained dogs are permitted with pre-approval. Please tell us about your pup (breed, size, etc). There is a $60 pet fee per stay. We allow up to 2 dogs maximum. We don’t allow other animals without prior approval.
An agreement will be emailed to you and must be signed within 48 hours of booking to finalize the reservation.
Extra Guest Fee is $50 per night per guest over 6 guests, up to 8 guests maximum. Only registered guests are allowed on the property without prior approval.
We do not allow weddings, events, photoshoots or parties without prior approval. Please email us at hello@thekernriverhouse.com with details prior to booking.
No outdoor fires or fireworks are allowed (our outdoor propane BBQ and indoor fireplace are allowed).
We have a camera pointed on the driveway to ensure only the registered guests are on the property. We don’t record audio.
Our house is in a quiet riverfront residential neighborhood with houses on both sides. Please be mindful of noise after dark.
We’re always available through text and often in town. Please let us know of any issues you may have – we’re here to make sure you have a great stay!
